LoyaltyLion Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

API Operational

90 days ago

99.8 % uptime

Today

Platform and SDK Operational

90 days ago

99.81 % uptime

Today

Merchant account Operational

90 days ago

99.81 % uptime

Today

Shopify API & Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API response time

Fetching

Past Incidents

Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

Elevated platform response time

Resolved - This incident has been resolved.
Sep 19, 17:16 BST

Monitoring - We've identified the issue and applied a fix. We're currently monitoring to make sure our systems are fully recovered.
Sep 19, 17:11 BST

Investigating - We are currently investigating elevated response time in our API and platform.
Sep 19, 16:52 BST

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Elevated platform response time

Resolved - All systems are back to normal. We'll continue to monitor and perform a root cause analysis.
Sep 13, 21:19 BST

Update - Most functionality has been restored. We're still working on a few background services.
Sep 13, 20:48 BST

Update - Shopper-facing functionality has been restored. We're continuing our investigation in order to restore all services.
Sep 13, 18:48 BST

Investigating - We are currently investigating elevated response time in our API and platform.
Sep 13, 17:34 BST

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