All Systems Operational
API Operational
90 days ago
99.8 % uptime
Today
Platform and SDK Operational
90 days ago
99.81 % uptime
Today
Merchant account Operational
90 days ago
99.81 % uptime
Today
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API response time
Fetching
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 17:16 BST
Monitoring - We've identified the issue and applied a fix. We're currently monitoring to make sure our systems are fully recovered.
Sep 19, 17:11 BST
Investigating - We are currently investigating elevated response time in our API and platform.
Sep 19, 16:52 BST
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Resolved - All systems are back to normal. We'll continue to monitor and perform a root cause analysis.
Sep 13, 21:19 BST
Update - Most functionality has been restored. We're still working on a few background services.
Sep 13, 20:48 BST
Update - Shopper-facing functionality has been restored. We're continuing our investigation in order to restore all services.
Sep 13, 18:48 BST
Investigating - We are currently investigating elevated response time in our API and platform.
Sep 13, 17:34 BST